Terms of Service
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Terms of Service
Welcome to Complete Climate Services. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully, as they outline your rights and responsibilities.
1. Acceptance of Terms
By accessing our website or engaging our HVAC services, you agree to comply with these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Services Offered
Complete Climate Services provides HVAC installation, maintenance, and repair services to residential and commercial clients in Baltimore and surrounding areas. Our team is dedicated to delivering top-quality solutions and ensuring customer satisfaction. Services are provided based on availability and subject to the acceptance of an estimate or service agreement.
3. Booking and Payments
- Booking: You may schedule services through our website or by contacting us directly. Service appointments are subject to availability, and we reserve the right to reschedule or cancel appointments as needed.
- Payment Terms: Payments for services are due upon completion unless otherwise agreed upon in writing. We accept various forms of payment, which will be communicated during the booking or service process.
- Estimates: Any estimate provided is based on initial information and is subject to change if further information or work is required. We will communicate any adjustments to the estimate as soon as possible.
4. User Responsibilities
You agree to provide accurate information during the booking process and ensure a safe and accessible environment for our technicians to perform their duties. You are responsible for maintaining and safeguarding your property, and Complete Climate Services is not liable for pre-existing issues, damage due to misuse, or wear and tear.
5. Cancellations and Rescheduling
We understand that scheduling changes may be necessary. To cancel or reschedule an appointment, please contact us at least 24 hours in advance. Late cancellations or missed appointments may incur a cancellation fee. We also reserve the right to reschedule or cancel appointments due to unforeseen circumstances.
6. Warranty and Limitations
- Service Warranty: We stand by the quality of our work and offer warranties on specific services and installations as outlined in your service agreement. Please refer to your service documentation for warranty specifics.
- Exclusions: Our warranty does not cover issues resulting from misuse, lack of maintenance, unauthorized repairs, or modifications made by others.
- No Guarantee of Availability: We strive to provide timely service; however, we cannot guarantee the availability of specific time slots or immediate service for all inquiries.
7. Limitation of Liability
To the fullest extent permitted by law, Complete Climate Services and its employees shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services. This includes any loss of profit, loss of data, or other intangible losses. In all cases, our liability will be limited to the amount paid for the specific service provided.
8. Privacy Policy
Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to the terms of our Privacy Policy. For more information, please review our Privacy Policy page.
9. Intellectual Property
All content, images, text, graphics, logos, and trademarks on our website are the property of Complete Climate Services or used with permission. You may not use, reproduce, or distribute any of this content without our express written consent.
10. Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience only, and Complete Climate Services is not responsible for the content or accuracy of any linked site. Accessing third-party sites is at your own risk and subject to the terms of use of those sites.
11. Changes to Terms
Our website may contain links to third-party websites. These links are provided for convenience only, and Complete Climate Services is not responsible for the content or accuracy of any linked site. Accessing third-party sites is at your own risk and subject to the terms of use of those sites.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: info@completeclimateservices.com
Phone: (443)-296-5952
