Privacy Policy
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Privacy Policy
At Complete Climate Services, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We collect various types of information to provide you with the best service experience possible, including:
- Personal Information: Name, address, phone number, email address, and other contact details
provided by you. - Payment Information: Payment card details and billing address to process transactions (handled securely by third-party payment processors)
- Automatically Collected Information: Data such as IP address, browser type, device information, and browsing patterns collected through cookies and other tracking technologies
2. How We Use Your Information
The information we collect is used for the following purposes:
- Provide, improve, and maintain our HVAC services and website.
- Communicate with you about your service requests, appointments, and updates.
- Process payments and issue invoices.
- Personalize your experience and deliver content relevant to your interests.
- Monitor and analyze usage and trends to improve our website.
- Ensure compliance with legal obligations and protect against fraud and other harmful activities.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with trusted third parties who assist us in providing our services, such as payment processors, scheduling software, and IT support.
- Legal Compliance: We may disclose your information if required by law or in response to valid legal processes (e.g., court orders, subpoenas)
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Data Security
We take the security of your information seriously and implement a variety of industry-standard measures to safeguard your data. This includes encryption, secure access controls, and regular system monitoring. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have the following rights regarding your personal information:
- Access and Correction: You may request access to or correction of your personal information held by us.
- Deletion: You may request that we delete your personal information, subject to certain exceptions for legal or business purposes.
- Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in emails or contacting us directly.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies help us remember your preferences, analyze site traffic, and improve our services. You can adjust your browser settings to refuse cookies, but some parts of our website may not function properly without them.
7. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: info@completeclimateservices.com
Phone: (443) 296-5952
