When your air conditioner breaks down, finding the right AC repair company can make all the difference between an easy fix and a chronic problem. What should a reliable AC repair company have in its favor?
Be proactive in finding an air conditioner service company that will work for you. Here are some criteria to look for when you’re reviewing your options.
A Strong Local Reputation
A good AC repair service’s reputation should precede it. Look online for sensible and detailed customer reviews. Ask friends and family about local AC repair companies they would recommend and consider getting referrals from trusted sources.
Licensing and Certification
An air conditioner repair company should hold licenses at the state level, along with industry-issued certifications that confirm their adherence to legal and technical standards. Ask for their state contractor and business licenses. Any company that works with refrigerants needs EPA Section 608 certification, as well as NATE and HVAC Excellence Certifications.
Upfront Estimates
Every AC repair company needs to be clear and direct about the cost of their services. A written estimate should outline how much the parts, labor, and additional fees will cost, eliminating the surprise factor as much as possible. A truly reliable AC repair company will walk you through the entire breakdown before they begin work. Detailed estimates for each point of service speak to a company’s transparency.
Insurance
Any company that provides air conditioning repairs should be willing to show proof of liability and workers’ compensation insurance. Both types of insurance protect you from property damage or physical injury that might arise in the course of repairs. They are basic protections that all professional AC technicians need to have in place.
Energy Star Compliance
Certification of Energy Star compliance shows that an AC repair company is committed to energy efficiency and long-term cost savings. Energy Star-rated systems adhere to EPA guidelines for performance and efficiency. Using compliant products can result in lower energy bills and benefit the environment, along with keeping you comfortable.
Service Guarantees and Warranties
A solid AC repair contractor stands behind their work. They should provide guarantees or warranties on their physical labor and the parts they use. A company that gives written and direct guarantees is confident about its workmanship and intent on pursuing customer satisfaction.
Variable Financing Options
AC repairs can turn out to be costly. Especially in more complicated repair scenarios, a reputable AC repair service should be prepared to offer flexible payment plans for their work. These can come from in-house financial agreements or third-party lenders. Again, giving customers the option to line up alternative financing demonstrates a company’s commitment to customer care and accessibility.
Complete Climate Services: Reliable, Comprehensive AC Care
Complete Climate Services has provided Baltimore-area residents with reliable, wide-ranging HVAC repairs and upgrades for over 20 years. We’re driven by a constant commitment to customer satisfaction, comfort, and safety. Our technicians are renowned for their expertise and execution, making sure their AC solutions work for every customer’s unique situation.
Don’t wait for the humid summer to get your AC unit repaired. Contact Complete Climate Services to get a free estimate.
